Frequently Asked Questions
PAULTONS BREAKS is our own short break program for customers wishing to visit the park and stay at one of our Partner Hotels. The short break program is managed by Holiday Extras Limited who are experts in providing a first class service to customers visiting UK Theme parks. By booking with PAULTONS BREAKS you gain access to exclusive deals, best prices and the added value that comes from booking direct. For all bookings Holiday Extras operate a trust account. This means your money will be refunded in the unlikely event of Holiday Extras being unable to provide your break due to insolvency.
How do I contact you?
You can email us at paultonsbreaks@holidayextras.com or call our Theme Park team on 0871 360 2034.
Can I buy PAULTONS Tickets on their own?
Unfortunately this is not possible via PAULTONS BREAKS, as all of our tickets are available as part of a hotel accommodation package only.
Do you post my PAULTONS tickets?
No, once your booking has been confirmed on www.paultonsbreaks.co.uk, an e-mail confirmation will be sent to straight to you. The confirmation vouchers can be printed off and exchanged at the hotel and park.
What happens if I lose my tickets or voucher before I go?
Your e-mail confirmation voucher will serve as proof of payment for both the hotel and PAULTONS PARK. To request an e-mail confirmation to be resent call 0871 360 2034
Can I book at short notice?
Yes, provided we have availability for your chosen hotel, you can book up to the day before you intend to visit the park.
Do you have a brochure?
No, we have chosen not to provide a brochure for www.paultonbreaks.co.uk as we prefer to keep our website totally up to date with the latest prices, availability and information.
